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Selfie checks look for distinguishing biological traits, such as face geometry, from a photo ID and a picture of your user’s face. The AI service then uses advanced machine learning algorithms to ensure the face pictures belong to the same human.

What are a few reasons why my Self-verification may fail?

The provided identity document did not contain a picture of a face.

The captured face image did not match with the document’s face.

The AI service couldn’t verify the provided selfie.

The captured face image was manipulated.

How long does verification take?

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