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Capture a clear image. Make sure that the images aren’t too dark or bright, and don’t have a glare. Hold steady and allow your camera to focus to avoid blurry photos.
Don’t block any part of your ID document in the image. Ideally, you should lay it flat to take the photo.
Don’t block any part of your face. Remove sunglasses, masks, or other accessories.
Find a location with ambient lighting. Avoid spaces with strong overhead lights that cast a shadow on your face or ID document. Avoid sitting directly in front of a bright light which can wash out your face and add a glare to your ID document.
Additional information
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Who has access to my verification data?
Both Foundation(through its data processor entity - Finscale ApS) and Stripe( a third-party data processor of the Foundation, data collector) have access to the information that you submit through the verification flow. We rely on Stripe The Foundation relies on third-party services to help store your verification data. Stripe uses access controls and security standards that are at least as stringent as those used to handle their own KYC and payments compliance data.
Learn more about how Stripe handles and stores your data.
Additional information
Include this question and answer only if you don’t store additional copies of verification data on your systems. Insert your own store and access control policies in the answer.
QUESTION | ADDITIONAL INFORMATION |
|---|---|
Why am I asked to verify my identity?Provide your preferred answer. Some users might be hesitant to share their ID information, so it’s important to help them understand why you’re asking for this information | for receiving a verified access to any Trust Entitlements and social credits issued to your Trust Account, Foundation must verify that it is a real human who is accessing the network. |
Why was I rejected? | You might want to offer alternative methods for verification if a user disputes their resultsIf the document, selfie check or use of any other incorrect or fraudulent information like phone no., email or geolocation may result in rejection of your verification. |
Can I get verified using a different method? | Privacy laws might require you us to provide an alternative verification process that doesn’t use biometric technology if the user doesn’t you do not wish to consent to use of their biometric information. Consult your legal counsel for regional requirement.Please raise a ticket at the Governance Center |
How can I access or delete my verification data? Provide your data privacy process. The Identity API has a redaction endpoint that allows you to delete the verification data that Stripe Identity stores on behalf of your business. For example, you can use this tool to meet your deletion requirements when an end-user from Europe or California asks you to delete their data, or when you collect an ID from a country such as Germany that requires you to delete an ID card upon completion of the verification even if there’s no deletion request from the end user. If you’ve created additional copies of a user’s data, you might also need to delete these as well. Stripe doesn’t delete data on your behalf when we store the data as your processor, even if your end-user asks us to, because we recognise you must conduct your own legal analysis on whether deletion is appropriate. | If your end-user contacts us requesting deletion, we’ll respond to the request with respect to any data that we hold as data controller, and also recommend the end-user contact you to request deletionYou can request deletion of your verification data by closure of your borderless Trust account. Since your Trust account is an annual membership to an appointed, local fiscal association body(Fiscal Host) of the network, Foundation must therefore keep your membership records, for at least the current fiscal year and another thereafter. Any verification data is deleted 90 days after the end of Fiscal year in which the closure of your Trust Account was processed. Foundation however retains the data about whether the check was verified or not for the membership registry. |